{"id":3133,"date":"2022-08-03T10:22:17","date_gmt":"2022-08-03T10:22:17","guid":{"rendered":"https:\/\/www.agenia.si\/?page_id=3133"},"modified":"2026-04-20T07:59:09","modified_gmt":"2026-04-20T07:59:09","slug":"politika-zasebnosti","status":"publish","type":"page","link":"https:\/\/www.agenia.si\/en\/politika-zasebnosti\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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Privacy policy<\/h1>

This Privacy Policy explains how Agenija d.o.o. collects, uses, and protects your personal data in accordance with Regulation (EU) 2016\/679 (GDPR) and the Slovenian Personal Data Protection Act (ZVOP-2).<\/p>

1. Data Controller<\/span><\/h2>

Agenija d.o.o.
Borov\u0161ka cesta 66
4280 Kranjska Gora
E-mail: info@agenia.si<\/p>

2. What Personal Data We Collect<\/span><\/h2>

2.1 Marketing Data (HubSpot)<\/h3>
  • first and last name<\/li>
  • email address<\/li><\/ul>

    2.2 Guest Registration Data<\/h3>

    Data for guest registration (e.g. name, address, nationality, etc.) is collected and processed by external systems Bentral and\/or Intersplet d.o.o., which are connected to the national eTurizem system.<\/p>

    Agenija d.o.o. is not the controller of this data. The controllers are the above-mentioned providers and\/or competent public authorities.<\/p>

    3. Purposes of Processing<\/span><\/h2>

    We process personal data for the following purposes:<\/p>

    • sending newsletters and offers<\/li>
    • communication with users<\/li>
    • compliance with legal obligations (guest registration)<\/li><\/ul>

      4. Legal Basis<\/span><\/h2>

      4.1 Consent<\/h3>

      Marketing data is processed based on your consent (GDPR Article 6(1)(a)).<\/p>

      Consent is:<\/p>

      • freely given<\/li>
      • specific<\/li>
      • informed<\/li>
      • unambiguous<\/li><\/ul>

        You can withdraw your consent at any time.<\/p>

        4.2 Legal Obligation<\/h3>

        Guest registration data is processed based on legal obligations (GDPR Article 6(1)(c)).<\/p>

        5. Data Processors<\/span><\/h2>

        5.1 HubSpot<\/h3>

        We use HubSpot (HubSpot Inc., USA) for contact management and marketing purposes.<\/p>

        • purpose: marketing and communication<\/li>
        • legal basis: consent<\/li>
        • data transfers: may occur to the USA<\/li><\/ul>

          Transfers are carried out based on Standard Contractual Clauses (SCC).<\/p>

          5.2 Bentral \/ Intersplet d.o.o.<\/h3>

          These providers operate the guest registration system and process data in accordance with applicable laws and their own privacy policies.<\/p>

          6. Data Sharing<\/span><\/h2>

          We do not sell personal data.<\/p>

          Data may be shared with:<\/p>

          • contractual processors<\/li>
          • public authorities where required by law<\/li><\/ul>

            7. Transfers to Third Countries<\/span><\/h2>

            When using tools such as HubSpot, personal data may be transferred to third countries (e.g. the USA).<\/p>

            In such cases, appropriate safeguards (SCC) are applied.<\/p>

            8. Data Retention<\/span><\/h2>
            • marketing information: until cancellation<\/li>
            • zakonski podatki: skladno z zakonodajo<\/li><\/ul>

              9. Data Subject Rights<\/span><\/h2>

              You have the following rights:<\/p>

              • access to personal data<\/li>
              • rectification<\/li>
              • erasure<\/li>
              • restriction of processing<\/li>
              • data portability<\/li>
              • objection<\/li>
              • withdrawal of consent<\/li><\/ul>

                Requests can be sent to: info@agenia.si<\/p>

                10. Right to Lodge a Complaint<\/span><\/h2>

                If you believe your data is processed unlawfully, you may lodge a complaint with:<\/p>

                Information Commissioner of the Republic of Slovenia
                www.ip-rs.si<\/p>

                11. Data Security<\/span><\/h2>

                We implement appropriate technical and organizational measures to protect personal data.<\/p>

                12. Cookies<\/span><\/h2>

                Cookies are small text files stored on your device when visiting a website. They are used to ensure website functionality, improve user experience, and analyze website usage.<\/p>

                12.1 Types of Cookies<\/h3>

                a) Necessary cookies<\/h4>

                These cookies are essential for the basic functioning of the website and cannot be disabled.<\/p>

                b) Analytical cookies<\/h4>

                Used to analyze website traffic and improve user experience. These cookies are used only based on your consent.<\/p>

                c) Marketing cookies<\/h4>

                Used for displaying relevant advertisements and collecting data for marketing purposes (e.g. via HubSpot). These cookies are used only based on your consent.<\/p>

                12.2 Legal Basis<\/h3>

                Necessary cookies are processed based on legitimate interest.<\/p>

                Analytical and marketing cookies are used only based on your consent, which you can withdraw at any time.<\/p>

                12.3 Cookie Management<\/h3>

                On your first visit, you can:<\/p>

                • accept all cookies<\/li>
                • reject non-essential cookies<\/li>
                • choose specific categories<\/li><\/ul>

                  You can change or withdraw your consent at any time via cookie settings or your browser.<\/p>

                  12.4 Cookies We Use<\/h3>
                  Issuer<\/th>Cookie Name<\/th>Duration<\/th>Purpose<\/th>Type<\/th><\/tr>
                  Bentral<\/td>PHPSESSID<\/td>seja (do zaprtja brskalnika)<\/td>delovanje rezervacijskega sistema<\/td>nujni<\/td><\/tr>
                  agenia.si<\/td>cookie_notice_accepted<\/td>1 mesec<\/td>shranjevanje izbire glede pi\u0161kotkov<\/td>nujni<\/td><\/tr><\/tbody><\/table>

                  12.5 Third-Party Cookies<\/h3>

                  The website may also use cookies from third-party providers:<\/p>

                  • HubSpot \u2013 marketing and user interaction tracking<\/li>
                  • Bentral \/ Intersplet \u2013 reservation system<\/li><\/ul>

                    These providers process data in accordance with their own privacy policies.<\/p>

                    12.6 Data Transfers<\/h3>

                    When using tools such as HubSpot, data may be transferred to third countries (e.g. USA) with appropriate safeguards (SCC).<\/p>

                    12.7 Disabling Cookies<\/h3>

                    Most browsers allow you to control cookies, including blocking or deleting them.<\/p>

                    Disabling cookies may affect website functionality.<\/p>

                    13. Changes to this Policy<\/span><\/h2>

                    We may update this Privacy Policy from time to time. The current version is always available on this page.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                    Politika zasebnosti Ta politika zasebnosti pojasnjuje, kako podjetje Agenija d.o.o. zbira, uporablja in varuje va\u0161e osebne podatke v skladu z Uredbo (EU) 2016\/679 (GDPR) in Zakonom o varstvu osebnih podatkov (ZVOP-2). 1. Upravljavec osebnih podatkov Agenija d.o.o.Borov\u0161ka cesta 664280 Kranjska GoraE-po\u0161ta: info@agenia.si 2. Katere osebne podatke zbiramo 2.1 Podatki za marketing (HubSpot) ime in priimek […]<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-3133","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.agenia.si\/en\/wp-json\/wp\/v2\/pages\/3133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agenia.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.agenia.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.agenia.si\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agenia.si\/en\/wp-json\/wp\/v2\/comments?post=3133"}],"version-history":[{"count":11,"href":"https:\/\/www.agenia.si\/en\/wp-json\/wp\/v2\/pages\/3133\/revisions"}],"predecessor-version":[{"id":8953,"href":"https:\/\/www.agenia.si\/en\/wp-json\/wp\/v2\/pages\/3133\/revisions\/8953"}],"wp:attachment":[{"href":"https:\/\/www.agenia.si\/en\/wp-json\/wp\/v2\/media?parent=3133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}